Privacy policy

This Privacy Policy describes how Tactiloop, owned by UnicornKart LLC (United States) and operated in India by Unicornkart, collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or make a purchase on Tactiloop, we collect information necessary to fulfill your orders:

• Contact & Shipping Details: Name, shipping address, billing address, email address, and mobile phone number.
• Payment Details: Transaction identifiers and payment status handled through secure, encrypted payment gateway partners. We do not store raw card numbers or CVVs on our servers.
• Device Information: IP address, browser type, device information, and interaction records collected through standard cookies.

2. How We Use Your Information

We use the collected information for the following operational purposes:

• Processing, fulfilling, and shipping your product orders.
• Sending transactional emails, SMS notifications, order confirmations, and tracking links.
• Providing customer support and processing returns, refunds, or exchanges.
• Preventing fraud and ensuring website security.
• Improving our product catalog and site browsing performance.

3. Information Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties. We share information only with trusted service providers who assist us in our daily business operations:

• Delivery Partners: Courier companies (Bluedart, Delhivery, XpressBees, Ekart, Shadowfax) for package delivery.
• Payment Gateways: PCI-DSS certified payment aggregators for processing secure transactions.
• Legal Authorities: When required to comply with applicable laws, legal processes, or government requests.

4. Cookies & Data Security

Our website uses cookies to keep track of items in your shopping cart and remember your preferences. We employ standard 256-bit SSL encryption across our website to protect your personal details during transmission.

5. Your Rights & Access

You have the right to request access to the personal data we hold about you or request its correction or deletion. For any privacy-related questions, contact us at contact-us@herbpatch.shop.